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Cookie Policy

Last updated: December 2025 | Version: 1.2

About Cookies on ConducIA

This Cookie Policy explains how ConducIA uses cookies and similar technologies on our platform. We comply with the General Data Protection Regulation (GDPR), the Spanish LOPDGDD, and the Law on Information Society Services (LSSI).

Your consent matters: You can configure your cookie preferences at any time through our consent banner or your browser settings.

1. What are Cookies?

Cookies are small text files that are stored on your device (computer, mobile phone, tablet) when you visit a website. These cookies allow the website to recognize your device and remember information about your visit, such as your preferences and settings.

Why do we use cookies?

  • Site functionality: To ensure ConducIA works correctly
  • Security: Protect your account and prevent unauthorized access
  • Personalization: Remember your preferences (language, progress)
  • Service improvement: Understand how you use the platform to improve it

Cookie types by duration:

Session Cookies

Deleted when you close your browser. Used to maintain your session while browsing.

Persistent Cookies

Remain on your device for a specified period. Remember your preferences between visits.

5. Third-Party Cookies and External Services

ConducIA uses third-party services that may set their own cookies. These services are subject to their own privacy and cookie policies.

5.1 Current Services

Supabase (Infrastructure)

Purpose: Authentication, database and secure storage

Cookies: User session, authentication tokens

Duration: Session and up to 30 days

View Supabase privacy policy

Vercel (Hosting)

Purpose: Web hosting and performance optimization

Cookies: Technical cookies for load balancing

Duration: Session

View Vercel privacy policy

Resend (Email)

Purpose: Transactional email delivery

Cookies: No cookies set on ConducIA

Processing: Email delivery only

View Resend privacy policy

5.2 Future Services (Planned)

In the future, we may integrate additional services. We will always inform you before implementation:

Plausible Analytics (Planned)

Purpose: Privacy-respecting analytics

Features: No cookies, no IP tracking, GDPR-compliant

Implementation: Only with your explicit consent

Important about third-party services:

  • ConducIA does not control third-party privacy policies
  • We recommend reviewing their cookie policies independently
  • You can block third-party cookies from your browser
  • We regularly evaluate our providers to ensure compliance

6. Your Rights Regarding Cookies

As a ConducIA user, you have several rights regarding cookie usage under Spanish and European regulations:

Fundamental Rights

  • Right to information: Know what cookies we use and why
  • Right to consent: Decide which cookies to accept or reject
  • Right to revoke: Withdraw your consent at any time
  • Right to configuration: Manage your preferences granularly

How to Exercise Your Rights

  • Cookie banner: Accessible from any page
  • User panel: Advanced settings in your account
  • Browser settings: Full control from your device
  • Direct contact: soporte@conducia.com for specific inquiries

Additional Information About Your Rights

Retention period:

  • Necessary cookies: Session duration or specific function
  • Preference cookies: Up to 12 months
  • Consent record: 3 years (legal obligation)

Portability and deletion:

  • Export settings: Available in JSON format
  • Complete deletion: Immediate deletion upon consent revocation
  • Change history: Record of modifications available

7. Policy Updates and Contact

Policy Updates

This Cookie Policy may be updated periodically to reflect changes in:

  • New ConducIA features
  • Changes in applicable legal regulations
  • Incorporation of new services or technologies
  • Improvements in our privacy practices

Commitment: We will notify you of any significant changes via email (registered users) or prominent notice on the website at least 30 days before taking effect.

Contact Information

For any inquiries about this Cookie Policy or the use of cookies on ConducIA:

General Contact

Email: soporte@conducia.com

Subject: "Cookie Policy Inquiry"

Response: Within a maximum of 72 hours

Data Protection

Controller: TURNWISE S.L.

CIF/NIF: B24747297

Legal basis: GDPR Art. 6.1.a (consent)

Related Policies

Want to manage your cookie preferences now?

You can change your cookie settings at any time

To manage your cookies: Visit any ConducIA page and click on the cookie banner, or configure preferences from your web browser.